Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that needs updating, or simply want to share feedback on how we cover the Canadian online casino market — this page explains how to reach us and what happens next.
How to Contact Our Team
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].
To help us get back to you quickly, a little context goes a long way. Letting us know the nature of your enquiry — whether it is a factual correction, a general question about a casino we have reviewed, or something else entirely — means we can direct your message to the right person straight away.
What You Can Reach Us About
We hear from readers for all sorts of reasons. The most common ones are listed below, but there is no wrong reason to get in touch.
- Questions about our reviews — If something in our coverage of Canadian online casinos is unclear, or you want to know more about how we assessed a particular site, just ask.
- Corrections and factual updates — Bonus offers, payment terms and casino conditions change regularly. If you spot something that looks out of date or inaccurate, we genuinely want to know. Accuracy is central to what we do.
- Content suggestions — Is there a topic, casino category or aspect of the Canadian gambling market you would like us to cover? Reader input shapes a lot of what we work on next.
- Editorial and partnership enquiries — If you represent a brand or organisation and want to explore how we might work together, please introduce yourself and describe what you have in mind. We will review all serious enquiries.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we will point you toward appropriate support resources available in Canada.
- Technical issues — Broken links, display problems, or anything else on the site that is not working as expected — we want to hear about it.
What to Expect After You Write to Us
There are no automated replies here. When your message arrives, it is read by a member of the team — in this case, that means Claire Dubois, who leads our editorial research on Canadian casino sites. You will receive a response from someone who has actually read what you sent.
Our standard response window is two working days. During periods when we are publishing a large volume of new content or updates, it may take a little longer. We appreciate your patience and will always follow up.
If your message relates to a time-sensitive correction — for example, a casino offer that has changed or a licence detail that needs revisiting — please flag that clearly and we will prioritise it.
About the People Behind This Site
Online Casino Canada is an independent comparison resource for players in Canada looking for their next online casino. Our editorial team researches and reviews casino sites across the country, covering everything from welcome bonuses and payout speeds to game libraries, payment methods and licensing standing in the Canadian market.
We do not accept payment in exchange for editorial rankings. The casinos that appear at the top of our lists earn that position through our assessment process, not through commercial arrangements. Where we earn commission from referrals, that is disclosed on the relevant pages — it does not influence the order in which casinos are ranked or the content of our write-ups.
If you have read something on this site that gave you pause — whether that is a ranking decision, an assessment of a bonus offer, or how we have described a particular payment method — we are happy to explain our reasoning. Transparency with our readers matters to us.
A Word on Accuracy
The Canadian online casino market moves quickly. Offers change, new sites launch, and payment processing times shift. We review and update our content regularly, but no site in this space can guarantee every detail is current at the exact moment you read it. Reader corrections have led to real changes in our content, and we are grateful for every one of them.
If you are researching a specific casino and something you found on our site does not match what the casino itself is showing, please let us know. Include the page in question and what you noticed, and we will look into it.
Thank you for taking the time to visit this page. We look forward to hearing from you — and if you are still exploring your options for playing online in Canada, our casino comparisons are a good place to continue.